Returns & Exchanges
Our Commitment
At Noodle Cuts, our goal is to make sure every order brings a smile. 🐾 We put love and care into creating each item, and we want you to be 100% happy with your purchase.
If something isn’t quite right, we’re here to help—please reach out to us at askharley@noodlecuts.com and we’ll work together to find the best solution.
Custom & Personalized Orders
Because many of our products are made-to-order or personalized, these items—including digital downloads—are final sale unless they arrive damaged or defective.
If your custom order has a problem, please contact us as soon as possible so we can review it and make it right.
Other Orders (Non-Custom Items)
For items that are not custom or personalized, we gladly accept returns, exchanges, and cancellations under these conditions:
- Contact us within 3 days of delivery
- Ship items back within 7 days of delivery
- Request a cancellation within 6 hours of purchase
Return shipping is the responsibility of the customer. Items must be returned in their original condition. If an item is returned damaged or altered, the customer may be responsible for any loss in value.
Shipping-Related Issues
- Delivery delays, lost packages, or carrier issues are handled under our Shipping & Delivery Policy.
- Please reach out if you experience any shipping problems—we’ll do our best to help!
A Little Extra Noodle Love
We hope your items bring joy as much as we loved creating them! 🐾 Supporting small businesses like Noodle Cuts makes a big difference, and we can’t wait to create for you again soon.
How to Contact Us
If you have any questions about our returns policy, please don't hesitate to contact us. We aim to respond as quickly as possible and make sure your order experience is paw-sitively amazing!